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Shipping Policy

Shipping Policy

Our standard preparation of shipment takes about 1-2 business days. All products are shipped from Thailand.  

Domestic Shipping

We offer free shipping from time to time for all domestic deliveries. When free shipping is not offered, we charge shipping rate based on weight of the shipment. Please see shipping rate in table below. We reserve the right to make necessary changes to this shipping rate without prior notice.

 

Weight

Rate (baht)

0-1 kg

67

1-2 kg

100

2-3 kg

140

3-4 kg

180

4-5 kg

220

5-6 kg

270

6-7 kg

320

7-8 kg

370

8-9 kg

430

9 kg and over

500

 

International Shipping

We use EMS World service. We charge flat rate for all International shipping at 52 USD for the first item and USD 25 for every item added to the order. Our prices and shipping cost are not included import taxes. We reserve the right to make necessary changes to this shipping rate without prior notice.

Approximate shipping time are indicated below however shipping time may delay due to reasons out of our control.

Asia Pacific: Within 3-5 days

Pacific: 4-6 days

Europe: 4-9 days

North America: 5-7 days

South America: 9-11 days

Below is list of countries we operate through our distributors therefore we do not ship directly to these countries. If you are located in these countries and wish to buy our products, please visit our store locator page to get contact information.

Philippines

Singapore

Hong Kong

Mauritius

For more information, please contact sales@www.mrbigpillow.com